If you are unhappy with your purchase for any reason, simply return it unused within 10 days of receipt of your order for a full refund or exchange. 

If you decide to return an item, please return it in its original packaging with the labels still attached.

For return of goods with no fault in their manufacture, you will be responsible for the return costs.

We will refund back to the same Debit card or Credit card used for purchase. If you no longer have that card or it has expired we would need the new card number to process the refund.

Cashmere Goats

Cashmere is a rare and precious fibre with extraordinary traits, which is obtained exclusively from the fleece of the Hircus goat, native to the mountainous regions of Asia and now present mainly Mongolia, Iran and Afghanistan.

In order for the Hircus goat to survive in a hostile environment, with bitterly cold winters and torrid summers, it developed beneath its coarser outer coat an underfleece called "down", which we know as Cashmere. This incredibly light, soft and fine fiber that measures around 14-15 microns (thousandths of a millimetre) has an extremely elevated capability of maintaining thermal insulation against both cold and hot climates. This in turn makes Cashmere a precious fibre due to the small quantity of down the goat produces each year, which is approximately 150-200 grams.